Account & Data Deletion Request

Operated by Qismat Ventures W.L.L

Last Updated: [To be set]

This document explains how users of Make My Lesson can request the deletion of their account and associated personal data from our platform.

How to Request Deletion of Your Account & Data

To permanently delete your Make My Lesson account and all associated data, please follow these steps:

Step 1: Send an Email Request

Send an email to:

Step 2: Use the Subject Line

Account Deletion Request

Step 3: Include the Following Information

Your registered email address
Your full name (if provided in the platform)
A clear statement requesting deletion of your account and all associated data

Verification Process

We will verify your identity using your registered email address
Additional verification may be required for security purposes

Processing Timeline

Once verified:

We will confirm receipt of your request within 48 hours
Full account and data deletion will be completed within 30 days

What Data Will Be Deleted

Upon successful processing, we will permanently delete:

1. Account Information

Email address
Firebase UID (unique identifier)
User role (e.g., Teacher, Institution)

2. Generated & Stored Content

Lesson plans
Presentations
Classroom activities
Assessments and mark schemes
Saved library content
Curriculum selections and preferences
User settings and configurations

3. Usage & Analytics Data (Linked to Account)

Platform usage data linked to your account
Feature interaction history

4. Other Identifiers

Any additional personal identifiers associated with your account

Data We May Retain (Legal & Operational Reasons)

In certain cases, we may retain limited data even after deletion, as required by law or legitimate business purposes. This retained data will not be linked to your identity.

1. Aggregated / Anonymised Data

Retained indefinitely
Used for platform improvement
Not personally identifiable

2. Legal, Security & Compliance Records

Retained up to 7 years (or as required by law)

Used for:

Legal obligations
Fraud prevention
Dispute resolution

3. Subscription & Financial Records

Retained for 5–7 years

Required for:

Accounting
Tax compliance
Financial auditing

Important Notes

Once deletion is completed, your account cannot be restored
All generated content and data will be permanently removed
Active subscriptions should be cancelled separately through:
- Apple App Store
- Google Play Store
- Web payment provider (if applicable)

Additional Information

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.

Need Help?

If you have any questions or need assistance with your request, contact: